The future for personalisation? Service users, carers and digital engagement
8/21/2011 7:53:15 AM

Carers and people who use services require information about the available sources of support; professionals need information about service providers to support effective practice in commissioning services. In recent years, social media has made an impact on the way much of the population communicates, collaborates and shares knowledge and information.

This study examines the relevance of social media to the development of personalised social care in general, and to self-directed support in particular. The focus of the report is the UK but, given the global nature of web-based communication, it does include some international initiatives.It should be noted that in such a rapidly changing subject, a report such as this cannot claim to be comprehensive.  Rather it provides an overview of a number of initiatives that demonstrate the diversity of of approaches.  The aim is to promote better understanding and stimulate further activity and discussion.

Online version:



A report for IRISS by Shirley Ayres,  Aspire Knowledge

Institute for Research and Innovation in Social Services (IRISS) is a charitable company with a mission to promote positive outcomes for the people who use Scotland’s social services by enhancing the capacity and capability of the social services workforce to access and make use of knowledge & research for service innovation & improvement.

Aspire Knowledge collaborates on ideas, projects and products in knowledge to the third and public sector. Our style of delivery is through collaboration with partners on great ideas – we don’t own everything we do, even if it starts as our idea – what is important to us is that good ideas for knowledge flourish, wherever that idea begins.

Employability of Young People, as discussed on BBC Breakfast 17th August 2011
8/18/2011 12:23:38 PM

A review of the jobs market and the latest employment stats showed a marked increase in the unemployment, with significant impact on women and youth 16-24. On the subject of youth employment or more specifically employability comments from interested members of the public, business owners/prospective recruiters noted that young people... Lacked the skills required of business ... Struggle with commitment... and ... Have questionable time keeping.

Similar sentiments were shared within a live discussion with Joanne Gordon, Managing Director, Elite Telesales, who felt that young people lacked the communication skills required to be successful in business; most notably, the ability to build rapport and adapt their language and communication style to the needs of the audience.

Food for thought! It is this sort of commentary from business leaders and recruiters that informed our Youth coaching offer and more specifically our First 2 Present development programme. If you are interested in finding out more please click here.
Helping child social care managers improve & develop their skills...
8/1/2011 2:10:30 PM

DPR Consultancy helps child social care managers improve & develop their skills, so that the best possible outcomes for children & young people can be achieved.               

For more information about the "Building Managers for the Future" development programme for frontline managers in social care, visit

Social Media and Digital Communications
8/1/2011 12:45:15 PM

Aspire Knowledge is hosting a social media convention on 14th September 2011.

For information about the convention and to book a place visit

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