"Coaching is the single most cost-effective development investment an organisation can make as this learning naturally spreads across the workplace."The survey questioned participants about the value of coaching to their staff. The majority of respondents (95%) said coaching was a direct benefit to their organisations, with 96% seeing benefits to the individual. A broad range of specific benefits were identified, ranging from improvements in communication and interpersonal skills, to improved business knowledge and skills in specific areas and increased motivation levels.
Penny de Valk, Chief Executive of the Institute of Leadership & Management, 'Creating a Coaching Culture', May 2011